Page 38 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)
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4.6 Types of Teams
a) Problem-Solving Teams
Teams were typically composed of 5 to 12
hourly employees from the same
department who met for a few hours each
week to discuss ways of improving quality,
efficiency, and the work environment.
These problem-solving teams rarely have
the authority to unilaterally implement any of their suggestions.
b) Self-Managed Work Teams
Self-managed work teams are groups of employees, 10 to 15 who perform highly
related or interdependent jobs and take on many of the responsibilities of their former
supervisors. Typically, these tasks are planning and scheduling work, assigning tasks to
members, making operating decisions, taking action on problems, and working with
suppliers and customers.
c) Cross-Functional Teams
Employees from about the same hierarchical level, but
from different work areas, who come together to
accomplish a task. Allowing people to exchange
information, develop new ideas, solve problems, and
coordinate complex projects. It takes time to build
trust and teamwork, especially among people from
different backgrounds with different experiences and
perspectives.
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