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d) Virtual Teams
Virtual teams use computer technology to unite
physically dispersed members and achieve a
common goal. They collaborate online using
communication links such as wide-area
networks, videoconferencing, or e-mail whether
they’re a room away or continents apart.
Virtual teams are so pervasive, and
technology has advanced so far, that it’s probably a bit of a misnomer to call them
“virtual.” Nearly all teams today do at least some of their works remotely.
4.7 Effectiveness of Group Decision Making and Individual Decision Making
Decision-making groups may be widely used in organizations, but are group decisions
preferable to those made by an individual alone. Involving more people in the decision-
making process can greatly improve the quality of a manager’s decisions and outcomes.
However, involving more people can also increase conflict and generate other challenges.
a) Strengths of Group Decision Making
● Groups generate more complete information and knowledge. By aggregating the
resources of several individuals, groups bring more input as well as heterogeneity
into the decision process.
● They offer increased diversity of views. This opens up the opportunity to consider
more approaches and alternatives.
● Groups lead to increased acceptance of a solution. Group members who
participated in making a decision are more likely to enthusiastically support and
encourage others to accept it.
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