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d) Organizational Development
A collection of planned change interventions, built on humanistic–democratic values,
that seeks to improve organizational effectiveness and employee well-being. There are
6 major OD techniques:
Figure 8.4: Organizational Development Techniques
8.6 Discussion Question
1. What is organizational change?
2. Explain the forces of change.
3. What are the four main approaches to managing organizational change?
4. What are the sources of resistance to change?
5. Explain the tactics to overcoming resistance to change.
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