Page 64 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)
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CHAPTER 8: ORGANIZATIONAL CHANGE
8.1 Definition of Change in Organization
Organizational change refers to any adjustment of the status quo to which an organization
must respond to the environment. It also can be defined as the adoption of a new idea or a
behavior by an organization. Organizational change is the process by which organization
move from their present state to some desired future state to increase effectiveness. Change
is also known as an alteration of an organization's environment, structure, technology or
people.
8.2 Forces of Change
The forces driving organization to change can be either external or internal.
a) External Forces:
● Nature of workforce
● Economic shocks
● Social trends
● Technology
● Globalization Competition
● World politics
b) Internal Forces:
● Strategic changes- Change that occurs because of transformation in the strategic
management of a company would lead to a decline in the effectiveness of the
employees.
● Cultural changes - people change for many reasons like habits. People also do not like
to do something opposite to what they have been doing previously.
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