Page 61 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)

Encounter stage - The stage in the socialization process in which a new employee sees

what the organization is really like and confronts the possibility that expectations and

reality may diverge.

Metamorphosis stage - The stage in the socialization process in which a new

employee changes and adjusts to the job, work group and organization.

c) Top Management Actions

The actions of top management also have a major impact on the organization’s

culture. Through words and behavior, senior executives establish norms that filter

through the organization about, for instance, whether risk taking is desirable, how

much freedom managers give employees, what is appropriate dress and what actions
earn pay raises, promotions and other rewards.

7.4 Methods to Transmit Organizational Culture

a) Story
Stories anchoring the present in the past and legitimating current practices. They

typically include narratives about the organization’s founders, rule breaking, rags-to

riches successes, reductions in the workforce, relocation of employees, reactions to

past mistakes, and organizational coping. Employees also create their own narratives

about how they came to either fit or not fit with the organization during the process
of socialization, including first days on the job, early interactions with others, and first

impressions of organizational life.

b) Rituals

Rituals are repetitive sequences of activities that express and reinforce the key values

of the organization, what goals are most important and which people are important

and which are expendable.

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