Page 66 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)
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● Threat to expertise - Changes in organizational patterns may threaten the expertise
of specialized groups.
● Threat to established power relationships - Any redistribution of decision-making
authority can threaten long-established power relationships within the organization.
8.4 Tactics Overcoming Resistance to Change
In order to succeed, organization has to be able to adapt to changes. Since people or
employees cause resistance to change, there are six tactics can be used by the organizations
in overcoming resistance to change.
● Education and Communication - Show those affected the logic behind the change.
● Participation and involvement – Participation in the decision process lessens
resistance.
● Facilitation and support - Counseling, therapy, or new-skills training
● Implemented change fairly - Be consistent and procedurally fair.
● Manipulation and cooptation - “Spinning” the message to gain cooperation
● Selecting people who accept change - Hire people who enjoy change in the first
place
● Coercion - Direct threats and force
8.5 Managing Organizational Change
Managing organizational change is the process of planning and implementing change in
organizations in such a way as to minimize employee resistance and cost to the organization
while simultaneously maximizing the effectiveness of the change effort.
Here, there are four approaches that managers can use in managing change.
a) Lewin’s Three Step Model
Kurt Lewin’s change model emphasize that effective change occurs by three steps
below.
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