Page 22 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)

characteristics. A person with a high level of job satisfaction holds positive feelings

about his or her job, while a person with a low level holds negative feelings.

b) Job Involvement
Related to job satisfaction is job involvement, which measures the degree to which

people identify psychologically with their job and consider their perceived

performance level important to self-worth. The degree to which a person identifies
with a job, actively participates in it, and considers performance important to self-

worth. Employees with a high level of job involvement strongly identify with and really

care about the kind of work they do. High job involvement is also related to reduced

absences and lower resignation rates.

c) Organizational Commitment

The degree to which an employee identifies with a particular organization and its goals

and wishes to maintain membership in the organization. High job involvement -
identifying one’ specific job, while high organizational commitment - identifying with

one’s employing organization.

2.4 Definition of Job Satisfaction

Job satisfaction refers to positive feeling about one’s job resulting from an evaluation of its
characteristic. A person with high level of job satisfaction holds positive feelings about the

job, while person who is dissatisfied holds negative feelings about the job. Job satisfaction

occurs when a job meets the expectations, values and standards of an individual and will
influence their commitment and performance. A person's degree of satisfaction would

automatically have an impact and effect on the daily activities and work outcomes.

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