Page 25 - eBOOK ORGANISATIONAL BEHAVIOUR FULL REPORT (eISBN)

Business reputation depends on employees' behavior, actions and performance. Improving

employee satisfaction can work wonders for the way your business is viewed by competitors,

customers, clients and people interested in working for you. Employee dissatisfaction
impacts your ability to reach certain business markets as well as your ability to recruit

qualified applicants.

2.8 Discussion Questions

1. What are the main components of attitudes?

2. Does behavior always follow from attitudes? Why or why not?
3. What causes job satisfaction? For most people, is pay or the work itself more important?

4. What are the major job attitudes? In what ways are these attitudes alike?

5. Explain the relationship between attitudes and job satisfaction?

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