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thought he deserved the promotion (cognition), he strongly dislikes his supervisor (affect),
and he is looking for another job (behavior).
Figure 2.1: Components of Attitude
th
Source: Organizational Behavior, 15 . Edition, Stephen P. Robbins. Timothy A. Judge
2.3 Major Job Attitudes
Most of the research in OB has looked at three attitudes: job satisfaction, job involvement,
and organizational commitment.
a) Job Satisfaction
When people speak of employee attitudes, they usually mean job satisfaction, which
describes a positive feeling about a job, resulting from an evaluation of its
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